Questions?

What must I bring with me to tour an apartment?
Valid Photo ID
What are your application and administration charges?
App Fee: $100 Administration Fee: $200 Deposit: $1000
What are the income and credit qualifications?
2.5 times the monthly rent
What is acceptable “proof of income” to sign a lease?
3 most current pay stubs, 3 most current months of bank statements; or offer letter with additional back-up; or any verifiable income
What happens if I qualify for an apartment, but my roommate does not?
The roommate will not be approved to lease/live onsite.
Is my security deposit totally refundable?
Yes
If I get a job transfer, can I break the lease?
You would have to provide a 60-day written notice, pay the termination fee, and pay back any concessions given.
Can I change to a month-to-month lease plan after my first year?
Lease will automatically default into a MTM lease after completion unless you renew or give a 60-day written notice. A month-to-month fee will apply.
Do you accept short term leases?
We offer 10 to 15-month lease term options!
Am I required to have renters insurance?
Yes, $100,000 personal liability and the policy must have your unit and list all adults on the lease. Lemonade Renter's Insurance will not be accepted.
Do you offer furnished apartments?
No. However we can refer you to a Furniture Rental Company.
If something needs to be repaired in my apartment, how do I report it?
Please place your maintenance request in your resident portal.
When is my rent payment due?
1st of the month, this includes holidays.
What day of the month am I liable for a late charge?
Rent is due on the 1st of the month and late fees begin on the 4th.
Will you accept electronic payments from my bank?
Yes, you are responsible for payments getting into the office on time.
Is there a place where I can pay my rent after office hours?
Online resident portal
There is a person who might be staying with me for a while, is that permitted by the lease?
No more than 14 consecutive days.
My children live with me in the summer; do I need to notify your office when they arrive?
Yes, the office should be made aware and they should be added to the lease as minor occupants.
Can I install my satellite dish at my apartment?
Satellite dishes are not allowed.
Do you have storage or garages?
Yes! We offer both rentable storages and garages for an additional monthly fee. All rentable items are leased on a month-to-month basis and subject to a 30-day notice.
Does the property have a fitness center?
Yes, it is open 24 hours a day.
Does the property have a swimming pool?
Yes, open dawn to dusk.
Are residents permitted to paint their apartment?
Yes, but must paint or be charged to return color back to its original color upon move out
Where do I register to Vote?
https://www.votehillsborough.gov/VOTERS/Registering-to-Vote